EVG earns seventh consecutive triple win in VLSIresearch annual Customer Satisfaction Survey

EV Group – a supplier of wafer bonding and lithography equipment for semiconductor, micro-electro-mechanical systems (MEMS) and nanotechnology applications – has again been voted by customers as one of the ‘10 BEST Focused Suppliers of Chip Making Equipment’ and one of ‘THE BEST Suppliers of Fab Equipment’ in VLSIresearch Inc’s annual Customer Satisfaction Survey for 2019, increasing its score and ranking in both award segments compared with last year’s listings. EVG also received a ‘RANKED 1st in Specialty Fab Equipment’ award again, marking the seventh consecutive year that it has received all three customer satisfaction awards.

Also, for a third consecutive year, EVG was recognized as one of ‘THE BEST Suppliers of Fab Equipment to Specialty Chip Makers’, increasing its score and ranking in this category as well.

According to VLSIresearch, EVG earned its highest ‘10 BEST’ rating ever this year, with customers rating the firm best at partnering, recommend supplier, technical leadership, trust in supplier, and quality of results.

This year marks the 17th consecutive year that EVG has been listed among ‘THE BEST Suppliers of Fab Equipment’, as well as the seventh year that EVG has achieved the number-one spot as the highest ranked wafer bonder supplier. Since 2017 when VLSIresearch began including a fourth award category for Suppliers to Foundation and Specialty Chip Makers, EVG has won awards in all four categories.

“EV Group continues to increase its customer satisfaction over the years, with this year being its best year so far,” notes VLSIresearch’s CEO & chairman G. Dan Hutcheson. “The company’s ongoing investments in technology invention, innovation and implementation, as well as in its customers, are the keys to its strong customer satisfaction performance. This is evident in the results of our survey, where EVG has consistently outperformed the largest equipment companies in its markets with a strong emphasis in partnering with customers,” he adds. “Excellent development partner, willingness to support ‘out-of-the-box’ processes, excellent technical support, and responsiveness to customer needs are just a few of the stand-out comments that we received from EVG customers that participated in this year's survey.”

“Throughout our nearly 40-year history, EV Group has dedicated itself to being first in exploring new process techniques that serve next-generation applications,” says Hermann Waltl, EVG’s executive sales & customer support director. “Yet the true mark of our success has always been defined by the success of our customers, and we have invested significant resources over the years to ensure that we are always positioned to help enable our customers to successfully commercialize their new product ideas,” he adds.

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EVG earns sixth consecutive triple win in VLSIresearch annual Customer Satisfaction Survey

EVG earns fifth consecutive triple win in VLSIresearch annual Customer Satisfaction Survey

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