2 December 2010

Oxford Instruments appoints training officer

As part of its ongoing commitment to its customers, UK-based equipment maker Oxford Instruments Plasma Technology (OIPT) has expanded its system maintenance and process training offering, with a new program and by employing a dedicated training officer.

Nick Curtis’ remit is to ensure that customers gain an insight into the full range of Oxford Instrument's etch, deposition and growth systems in order to maximize their performance and process capabilities. Curtis joins Oxford Instruments with many years experience in customer and in-house training for a large technical company, and is hence suited to developing the training programs at OIPT, the firm reckons.

Picture: Nick Curtis.

“We build long-term relationships with our customers based on trust and respect, and want to ensure that they capitalize on the capabilities of their ‘Oxford’ systems,” says OIPT’s sales & customer support director Mark Vosloo. “Working with Oxford Instruments’ trained system technicians and engineers, customers learn how to optimize the performance of their system,” he adds.

“In addition our applications team and development scientists conduct process training courses in our extensive UK applications laboratories, tailored to individual customer requirements,” notes Vosloo. “All our questions were answered and I have to say that I was very content with the course,” comments University of Leoben’s Matthias Edler of a recent course. “You supplied good, solid, thought-provoking information,” says Hilary Tanner, L-3 Communications EOS. “I learned a lot about ion sources,” adds Michael Hume of University of Alberta, Canada. “The knowledge gained about sources should prove extremely valuable.”

Oxford Instruments offers a program of System User and Maintenance Training courses to help train customers’ staff at its factory near Bristol, UK, in addition to on-site customer training. Courses are available for the FlexAL and OpAL ALD (atomic layer deposition) systems, the full range of Plasmalab plasma etch and deposition systems, and Ionfab ion beam systems.

The aim of the courses is to ensure optimized system operation, increased productivity, and consequently to reduce down-time to a minimum and reduce service costs, while reinforcing long-term relationships with customers based on trust and respect, concludes OIPT.

See: Oxford Instruments Company Profile

Tags: OIPT

Visit: www.oxford-instruments.com